Vtech is accepting volunteers for future product trials [Archive]

Samm1218

12-01-2006, 07:45 PM

I am currently beta testing a cordless phone system with 3 expandable handsets for Vtech. They send you the prototype phones and you are required to fill out 2 surveys. Then a couple weeks later they send you the phones that they will be selling in the stores. You then need to send them the prototype phones back pre-paid,and required to do one more survey and the phones are yours to keep at no cost. So theres no money involved, but you really do need to use the phones. So please don't try this just to get a new phone. The Customer Service team is real nice there. They sent me this email for my first survey and I felt I would pass it along to you. GL all and remember it is for future testing so who knows when that'll be!!

THIS IS THE LINK THEY PROVIDED ME:
We are currently accepting new volunteers for future trials. Please feel free to forward the Volunteer Form (link below) to your friends, family members and colleagues to fill out:

http://usertrial.vtech.ca/survey/volunteer_form_hitech.htm

pepper60

12-01-2006, 08:11 PM

Thank you for your willingness to participate in our User Trial Program.
Your application will be reviewed.
If you are selected, you will be contacted in upcoming product evaluation.

tjsmom

12-01-2006, 10:06 PM

Missy

12-01-2006, 11:25 PM

http://i44.photobucket.com/albums/f10/MissyRichter/Thank%20you/ani_happy-thankyou.gif

Samm1218

12-02-2006, 12:55 AM

I got the original questionaire several weeks ago also, but I have never heard anything back or recieved any phones. So I guess I was not randomly selected. Which is too bad because I was really hoping for this one. :idunno:
Congrats to you tho Samm!

TY...but to be honest I don't care for this particular phone, It's got a few probs still and I hope there able to work them out. I'm wanting so bad to hook up my old phone, but I am being fair to the trial and giving it a fair shot.
I'm suprised not a lot of people got in on this..Sorry to hear that...So maybe my luck is changing???..Oh I hope so..:) If my luck can change, then just hang in there, I'm sure theres something better waiting for you :thumbsup:

Kelly

12-02-2006, 04:14 AM

thank you samm

JMBred

12-02-2006, 04:26 AM

thanks Samm

Emmie

12-02-2006, 05:22 AM

Thank You sounds interesting wavesmiley

mommyf35

12-02-2006, 05:34 AM

I love this company and my kids do too. They think the vtech vsmile is the best thing ever. It would be great to test products for them, I ope. Thanks so much!!

Nan

12-02-2006, 06:05 AM

I'm waiting on my phone w/ answering machine to come in right now. I hope they ask me try other things in the future!

MagiePerdu

12-02-2006, 06:37 AM

I love this company and my kids do too. They think the vtech vsmile is the best thing ever. It would be great to test products for them, I ope. Thanks so much!!

I signed up. We'll see if I "qualify."

BTW, I'm looking for one of those vsmile thingies. Had I known I would want one on Black Friday, I could have had it for $10 less. Leap Pad seems to have a similar item for about $59.00. Can't decide which one would be best, as some of the reviews for vsmile weren't exactly glowing, so is nie to know your family enjoys theirs. Knowing me, I'll debate it in my own head until neither is around to be found at any price. :wrong_smiley:

Darcy

12-02-2006, 07:08 AM

TY...but to be honest I don't care for this particular phone, It's got a few probs still and I hope there able to work them out. I'm wanting so bad to hook up my old phone, but I am being fair to the trial and giving it a fair shot.
I'm suprised not a lot of people got in on this..Sorry to hear that...So maybe my luck is changing???..Oh I hope so..:) If my luck can change, then just hang in there, I'm sure theres something better waiting for you :thumbsup:

I think I'm testing the same phones as you and I don't care much for them either. I hope when the new phones get here they will have worked out any bugs. I actually got a second set of prototypes because the first set was so bad. It's a great program though and the customer service is excellent!

Christy

12-02-2006, 07:22 AM

THanks!!!!!!!!!!!

Samm1218

12-02-2006, 02:55 PM

I think I'm testing the same phones as you and I don't care much for them either. I hope when the new phones get here they will have worked out any bugs. I actually got a second set of prototypes because the first set was so bad. It's a great program though and the customer service is excellent!

Omg..I thought it was just me...hehe...I love the phone itself, but the static is driving me nuts...and I don't like that I can't be on the phone and someone pick up too...IDK...like I said i'm giving them honest feedback but I tend to spend a lot of money on my phones...and these just don't seem to compare to my higher end panasonic's. But I am greatfull to be giving this oportunity, and hopefully some of the bugs will get fixed..:idunno: And to everyone signing up, it seems like there always having new trials so be patient and keep an eye on your inbox for an email and if you get an email...call the 800 number and leave your name and number and they will call you back...GL

tinkerboooo

12-08-2006, 02:45 PM

I got this phone to test. They also said they are still accepting people. so click on the link. It is great to have 4 hand sets. A few bugs, Like get feedback sometimes. but over all very nice. They said I would send this one back when the test is done, and they will send me a brand new one, just like it, but without the bugs. lol.

Nan

12-08-2006, 03:29 PM

I got my phone today. It's really cool - the handste is so thin, it looks like a remote control! It's charging and I'm anxious to try it out.

bigarlofan

12-08-2006, 09:50 PM

I got my phones a little over a week ago....just two handsets instead of the 3 or 4 some follks have gotten. I really love my phones and have had no problems with mine. They have a lot of cell phone type features and a very cool blue lighted display which is much easier to read than the last two phones I have had. I've done my first survey and have to do one more this week. Funny.....they didn't say I had to return mine. It wasn't in my email or in any of the paperwork I was sent. Hmmmmmm. We'll see what happens after that final survey but I would be very happy to keep mine!

:thumbsup:

Riley

12-09-2006, 03:28 AM

Thanks! Gee I must be getting old cause I didn't know what the heck most of the options were! I remember going to my grandmothers house and she had the phone where you used your finger to dial! :0happy0194:

tinkerboooo

12-09-2006, 07:24 AM

Yesterday I just got the final survery. I have not done it yet, But I will copy and paste what they send me in the email about returning the tester phone.

Please make sure you fill out the questionnaire completely As Soon As Possible. Use only one method to respond (either on-line, Email or Fax).

Note that based on your feedback you might be considered for enrollment in future trials. So, it is important that we get your genuine impression of the operation and the quality of the product.

This final stage of this trial will start in the beginning of January 2007. You will receive a production model to evaluate and keep. You do not have to send back the prototype sample that you are testing at this time. We will keep you posted.

Thanks for participating in our field trial program. We appreciate your effort to collaborate in helping us provide the highest quality product to our customers

tbarmore

12-09-2006, 08:09 AM

I think the phone I'm testing is different from the ones mentioned above. Mine is a 5.8GHz and is not expandable. It does have a really big display screen, which I like and it even tells you if you've missed some calls without having to check the caller ID. I will get the production model in early Jan to keep.

From the time I originally signed up to be a tester, it was about 4 weeks before I received a phone call to verify my shipping addy and was told then that I had been accepted in the trial.

Milo5

12-09-2006, 07:21 PM

Hi All! I too just got done testing a new VTECH. Mine had no problems at all. I am not supposed to send the phone back. I am supposed to keep it. It sounds as if we are all testing different phones. Fill out another survey as they are in need of alot of testers. I did this and it looks as if I will be testing again.

dveight8

01-08-2007, 01:13 PM

I got an email asking me to submit an agreement form for testing today!!!!!!

I really could use a new phone.......:yahoo_smiley:

dveight8

01-08-2007, 04:19 PM

they actually called me!!!....think I'm gettin a new phone....:yahoo_smiley:

dveight8

01-08-2007, 04:21 PM

just got this email...

We received your voice message. This is to confirm that you will be included in our User Trial Program. Please expect to receive your phone sample within the next few days. Further instruction will be provided via Email shortly.
:happysmiley: :happysmiley: :happysmiley: :happysmiley:

travlfreek

01-08-2007, 05:08 PM

I just signed up!!!!!

cgb23

01-08-2007, 05:51 PM

I got an email today too. I was hoping they don't call. I'm not much of a person who likes being asked questions over the phone.

Oceangirl

01-08-2007, 06:14 PM

I got a call too...no confirming email yet though.

Donia

01-08-2007, 07:01 PM

I got an email from AT&T for trial testing and I signed the user agreement just a second ago... is that the same one?

dveight8

01-09-2007, 04:23 AM

yes, that's the same one....they will call, but I wasn't home, so they left a message for me to call an automated number, no questions, I think they just want to verify your phone number.....I also emailed them, and got the above email that i posted in return.:happysmiley:

Samm1218

01-09-2007, 01:11 PM

I still have the prototype and did my first 2 surveys. They were supposed to send me new phones and 2 more surveys. And I haven't heard anything, and good god I hate this phone..lmao. I just connected up my old phone, I missed it. But will put theres back when they send me the others...:(

NERONICA33

01-09-2007, 01:21 PM

I think we tested the same phones i got mine about a month ago and there was nothing about returning them. i did both surveys and they sent me a thank you email but nothing on returning them.

Samm1218

01-09-2007, 01:28 PM

I think we tested the same phones i got mine about a month ago and there was nothing about returning them. i did both surveys and they sent me a thank you email but nothing on returning them.

maybe there so bad that they ain't going to make them or still trying to fix them...lmaoblue laughing blue laughing blue laughing

cgb23

01-09-2007, 01:47 PM

Do they ask a bunch of questions when they call? Someone called me today but I was on the phone with my friend and didn't switch over since I didn't recognize the number on caller id.

Samm1218

01-09-2007, 01:52 PM

not at all ...their real easy to deal with, they just call to verify your address and number, and they tell you need to do( fill out surveys ,ect..) They don't ask any questions.

cgb23

01-09-2007, 02:03 PM

Thats good to know :-). The last survey I took over the phone they (a different company not related to this) said it would only be a "couple minutes" of my time and would call from time to time turned out to be calling me every week and the surveys lasted at least 20 minutes. I finally stopped answering after I recognized their # on caller i.d. I didn't have the guts to tell them to stop calling hehe.

dveight8

01-09-2007, 03:33 PM

just fyi...my call came from British Columbia.....

cgb23

01-09-2007, 04:43 PM

just fyi...my call came from British Columbia.....

That must have been them that called me today then. Thats the location of the number that was on the caller i.d. Maybe they'll call tomorrow.

ashbabe

01-09-2007, 06:30 PM

Missy

01-09-2007, 06:33 PM

I GOT IN!! I GOT IN!! lol.. I never get called for this kind of stuff :yahoo_smiley: They emailed me yesterday and called me less than an hour later and I got notice today that I will get the phone tomorrow:0party0006: I reallllllllllllllly need a new phone too.. the one I have is almost 5 years old :idunno:

http://i44.photobucket.com/albums/f10/MissyRichter/Congrats/1.gif

Well done, you're getting a new senseo coffee pot and now a new phone, WOW!!!

dveight8

01-10-2007, 03:36 AM

Dear Trial Participant,
You have been selected to participate in AT&T E5814 field trial based upon the AAT User Trial criteria and the Agreement form you signed. Please expect to receive a package containing the trial sample, instructions, user's manual and questionnaire by Jan 10, 2007 via UPS to the address you provided in the volunteer form.

This is the only stage of this trial. Your responsibilities during this trial are as follows:

Install your trial equipment as soon as possible upon receiving your test phone.
Carefully read all the instructions and materials provided with the trial equipment.
During the first stage of the trial process you will have to complete the two following questionnaires:
- The Installation Questionnaire: Due approximately one week after the sample distribution. - The Feature Questionnaire: Due approximately two weeks after the sample distribution.
The questionnaires ask you to rate a number of features. Please try to use as many features as possible. If you have not used a particular feature, please indicate that by writing/select N/A in the rating section.

You will receive a reminder Email to return your completed questionnaire prior to the due date. Also a soft copy of the survey form and a link to the on-line survey will be provided at this time.

We are currently accepting new volunteers for future trials. Please feel free to forward the Volunteer Form (link below) to your friends, family members and colleagues to fill out:

http://www.aatusertrial.com/survey2/aat_volunteer_form_hitech.htm

Thanks for participating in our field trial program. We appreciate your effort to collaborate in helping us provide the highest quality product to our customers.

Yours Truly

JAVID GHOLAM

User Trial Program Manager Vtech Engineering Canada Ltd.
Suite 200-7671 Alderbridge Way
Richmond, BC
Canada V6X1Z9

Toll free Fax/Tel #: 1-877-883-2477
Email: phones@aatusertrial.com

wavesmiley

lionsrule2004

01-10-2007, 07:37 AM

I got my phone today. Mine is the 5.8ghz model with 4 handsets (I have them all charging now).

My paperwork says that they will be sending me another (production model) phone in about two weeks and that one is mine to keep. It says that I might have to send the trial one back (they will let me know).

Seem to have a lot of neat features, but we will see once me, my hubby, and two teens start using them.

Thanks to the OP on this one. I was just about to start looking for a new phone (ours is about done) and on my budget I can only afford a basic model.

kelley2021

01-10-2007, 10:01 AM

I got my phone today too. :0party0006: So cool. Hopefully I get to keep it.

cgb23

01-11-2007, 10:50 AM

I hope I didn't miss out. They still haven't called me back yet. Guess thats my punishment for not answering when they called hehe. *keeping my fingers crossed*

dveight8

01-11-2007, 05:41 PM

got my phone yesterday!!! it has 4 handsets, and answering machine. very nice quality, i have been using them today, and there is no feedback, buzzing, any you don't get the "noise cancelling cut off part of you sentence" issue. I love them!!!! this is the best deal so far, and I'm very impressed:happysmiley:

tinkerboooo

01-11-2007, 06:37 PM

I tested the one also with 4 hand sets. I noticed that I can only be on one phone at a time. But I love having all the hand sets. I am supposed to be returning mine later this month for a new set without the bugs.

Oceangirl

01-12-2007, 02:42 PM

I got my one [only] phone day before yesterday. It compromised my DSL computer (made it unusable) because it didn't have a filter [my DSL and primary phone line are the same]. Had a service call this morning and they left me a bill of $60. I'm not fretting....no way am I paying for that! The phone seems great but I have to read more about the features and use them.

Nan

01-12-2007, 02:56 PM

I finished my trial and I just keep the phone that I tested (I guess). I really like the phone! Congrats to those who got in!:0party0006:

tinkerboooo

01-16-2007, 09:54 AM

Nice surprize from ups today. Today, I got another phone, with 4 hand sets, this one looks brand new in the original box. I still have the first tester one that they sent me. Enclosed is paperwork that says this new one I can keep. I do have to do another survey, and that the other one, I might or might not need to return.

cgb23

01-16-2007, 10:04 AM

Guess I missed out on this one. They never did call me back. I emailed them a few days ago but haven't heard anything yet.

Oceangirl

01-16-2007, 03:37 PM

This is from an email I received 9th Jan '07 when they accepted me for AT&T (Trial#) E5804 from I guess their contractor - VTech Engineering Canada Ltd. Can't find the other post on this but might be in 'freebies' under Vtech.

We are currently accepting new volunteers for future trials. Please feel free to forward the Volunteer Form (link below) to your friends, family members and colleagues to fill out:

http://www.aatusertrial.com/survey2/aat_volunteer_form_hitech.htm

Thanks for participating in our field trial program. We appreciate your effort to collaborate in helping us provide the highest quality product to our customers.

pepper60

01-16-2007, 07:25 PM

Thanks :bye_smiley:

travlfreek

01-16-2007, 09:50 PM

Thanks...........

Kelly

01-17-2007, 05:14 AM

they called me yesterday. i need to call them back today. thanks for the reminder!!

danari

01-19-2007, 08:14 AM

I got my phone today!!!:yahoo_smiley:

Kelly

01-19-2007, 01:04 PM

i got my phone today also. yay!!

Oceangirl

02-15-2007, 04:47 PM

This is still ongoing for me after 4 weeks and only 1 trial and I really thought I was through. They sent me a new phone today! I don't know how much more that I can add to help them unless this phone is really different (looks the same - haven't hooked it up yet). i dunno

Krissy

02-15-2007, 04:47 PM

Thanks :thumbsup:

Kelly

02-15-2007, 06:32 PM

yeah, me too......
i'm almost done with my trial phone. can't wait to get the real one. this trial phone is so staticky. but i guess that is why it's a trial phone. can't complain......it is free.
i will post when i get the new one and how it works. anyone who hasnt signed up i suggest you do. free is great!!!

nipper357

02-15-2007, 08:54 PM

I'm glad I saw this posted again. I'm not sure if I signed up for this one or a different one before? You see I own V-Tech phones already so that could be why I haven't heard from them, so I figured I'd give it a shot again to see what happens. So thank you.
__________________________________________________ __________
Bonnie wave smiley

Megan

02-15-2007, 08:59 PM

I received a new at&t phone today also...although it has 3 handsets and the trial phone only had one. Is that what happened with you too?

Oceangirl

02-16-2007, 09:06 AM

Mine has two handsets to the one unit...

cgb23

02-27-2007, 10:14 AM

Finally I received an email last Thursday and got the phone but it doesn't seem to work properly. I only got one handset with mine though. I have no dial tone nor can I talk on it, the caller id doesn't work either but somehow the answering machine does. I called them and they said they would call back in an hour and we'll try to fix the problem. Seems to do a lot of beeping too i dunno

pbarbee

02-27-2007, 10:39 AM

Sign-up for this. It is great. I got the original phone to test & it worked fine & then about 2 weeks ago I received another phone with 2 other handsets for different areas in the home as my thank you gift for testing the original phone. Great phones from AT&T.:0party0006:

Nan

02-27-2007, 10:53 AM

I got my replacement phones and they are great! I received a single handset as my trial phone, but they sent me a dual set as my "Thank You". Their great! I only had a few problems with the test set. They haven't asked for the original phone to be returned (They said I would be notified), so I assume I have 3 phones!:0party0006:

cgb23

02-27-2007, 04:49 PM

I guess they're not sure what the problem is but they told me they would send me a new and different phone tomorrow for a different trial and to send back the broken phone when the UPS comes. At least they offer me a different trial phone!

dveight8

03-06-2007, 03:38 PM

i got this email today.....clapping

AT&T E5814 User Trial _Second Stage Starting Soon

Dear User Trial Participant,

Please note that due to production delays the AT&T E5814 second stage of this trial will start within the next two weeks. We will provide you with the product delivery information once it is ready to be distributed. Sorry for the inconvenience and thanks for your patience.
Yours Truly

JAVID GHOLAM

User Trial Program Manager

Vtech Engineering Canada Ltd.
Suite 200-7671 Alderbridge Way
Richmond, BC
Canada V6X1Z9

cgb23

04-04-2007, 12:03 PM

I got my test phone over a month ago. I completed the survey they sent with the phone and I still haven't heard anything from them since. I got my phone over a month ago from them. i dunno

pepper60

04-04-2007, 12:17 PM

I GOT IN!! I GOT IN!! lol.. I never get called for this kind of stuff :yahoo_smiley: They emailed me yesterday and called me less than an hour later and I got notice today that I will get the phone tomorrow:0party0006: I reallllllllllllllly need a new phone too.. the one I have is almost 5 years old :idunno:

Your phone is only 5 years old....I still use one that's over
20 yrs old. It's the back up phone but still works great and I leave
it connected to the landline all the time. Helpful if the power goes
off.

tinkerboooo

04-04-2007, 01:56 PM

I hit the jackpot with this company, The first phone had 4 handsets, I tested it, did all their surveys, they wearnt much. Than they sent me a brand new phone with 4 handsets, and told me I could also keep the original set. They are a vtech 5.8 and I love them.

Kelly

04-04-2007, 03:31 PM

meandn

04-05-2007, 01:53 PM

I just got an email to fill out a form for new trials for a 2007 model cordless. Said they will let me know if I am chosen for the trial. How long did any of you have to wait before you were notified that you were chosen? Hope I get picked! clapping Here is part of the email I got today: (the rest was my personal trial number and a link to the form online)
Dear User Trial Candidate,
I would like to thank you for registering for our User Trial Program.

This message is to inform you that we will be conducting a field trial for our new product(s) starting soon. Our 2007 product line that you may be evaluating has the following basic features listed below. (note that products' features may vary).

Trial Product Description:

5.8 GHz Cordless Telephone with Caller ID Display.

Any Key Answer
Caller ID / Call waiting support
Name and number caller ID memory
Name and number phonebook directory
Call Timer
Page/Handset locator
Rechargeable battery pack
Keypad backlight
Low battery indication
Headset compatible
Last number redial
Trilingual prompts (English, Spanish and French )
Ringer melody selectable
We will contact successful candidates by telephone prior to the trial start date.

We appreciate your effort to collaborate in helping us provide the highest quality product to our customers

Yours Truly

JAVID GHOLAM

User Trial Program Manager

Vtech Engineering Canada Ltd.
Suite 200-7671 Alderbridge Way
Richmond, BC
Canada V6X1Z9

Email: vt_usertrial@vtech.ca
Toll free Fax/Tel #: 1-877-vtech77 or (1-877-883-2477)

Christine

04-05-2007, 02:08 PM

thanks.............clapping

dveight8

04-05-2007, 05:16 PM

same here!!!!!!

me too!!!!!!!!!!!!!!:happysmiley:

cgb23

04-05-2007, 05:24 PM

[QUOTE=meandn;226989]I just got an email to fill out a form for new trials for a 2007 model cordless. Said they will let me know if I am chosen for the trial. How long did any of you have to wait before you were notified that you were chosen? Hope I get picked! clapping Here is part of the email I got today: (the rest was my personal trial number and a link to the form online)
QUOTE]

When I signed up I got an email within a couple days but I missed the phone call so they sent me another email a couple weeks after that and I had my phone within days. I signed my mother up for it over a month ago and heard nothing from them. But she's living in the old days and deosn't even have caller id or anything so she may not be what they're looking for in their trials.

pepper60

04-05-2007, 09:32 PM

I received the invitation email today. Have to complete the
initial survey and wait to find out if a they will send a phone or not.
They must be inviting everyone that registers.

meandn

04-10-2007, 06:00 PM

Yea! :0party0006: just got a phone call today from VTech telling me that I was chosen for the latest trial! He said that I should expect a package soon...I can hardly wait, this should be fun, I think. Thanks to Samm for turning us on to this opportunity and all of the other MMBs who have added their comments. Hope some more of us are chosen so we can compare notes at the end! :bye_smiley:

Kelly

04-12-2007, 03:37 PM

i just signed up again. i doubt they will pick me since i've done it already but we'll see.

cgb23

04-12-2007, 04:03 PM

I'm pretty sure they forgot me (my questionaire was due March 7th). Its been over a month since I completed the first questionaire and haven't heard a thing from them. I know the test phone they sent me seems echo my voice a lot Anyone else have this problem with their test phone? Guess I should contact them and see why they haven't sent me any follow up questionaires.

HIPeGURL

04-13-2007, 08:54 AM

I received the invitation email today. Have to complete the
initial survey and wait to find out if a they will send a phone or not.
They must be inviting everyone that registers.

I'm still waiting i dunno

meandn

04-14-2007, 02:47 PM

My phone to test came yesterday and I got it charged and set it up today. The directions that came with it say I will only get ONE questionnaire in this trial process. It needs to be completed by April 26, 2007, so this seems like a pretty easy trial to do and get to keep the phone. I have a paper copy of the survey and they say they will send me the same survey to answer online as the preferred method, before the April 26th date.
This is a really nice phone and was easy to set up and program for speed dial. It also has an answering machine and caller ID in a very compact unit. The numbers are a nice size and have a magnifying plastic cover over each button and they light up when you are dialing.